Accela Licensing System

Welcome to the MDARD's Accela help page. Accela Citizen Access (ACA) is the new online licensing system which gives users the opportunity to apply for new licenses, renew their existing licenses and maintain their existing licenses.

To visit the Accela Citizen Access website, go to

The purpose of this page is to help customers navigate and process through the ACA website easily. You will be able to find background information and also several sets of procedures on this page.

Food Establishment License Renewals
Renewing your license online for the first time is a simple three-step process. Please follow the step-by-step instructions in this document:   
Online Accela License Renewal Instructions for Food Establishment

Getting Started

Processing License Application/Renewals

How to File a Complaint


All licensing fees are non-refundable, per statutory requirement.

At this point the online licensing system only accepts payments in form of a credit card. (Visa, MasterCard, Discover)

Please note that the State of Michigan utilizes the State's CEPAS System to process payments. The charge will show up on your account as "Department of Agriculture & Rural Development Credit Card."

  • How to pay online new licenses/renewals

The payment for a new license application or a renewal will be a part of your application process. Making a payment will be the last step of your application step where you will be redirected to the State of Michigan's payment method.

Help/Contact Us

Please contact the MDARD Customer Service Center at 800-292-3939 (M-F, 8-5) or send an email with your contact information to If you are contacting us about an existing license, please include the license number and name of the business in your email.