Attorney General Nessel wants to collect input from the public on recent power outages to better inform her consumer advocacy before the Michigan Public Service Commission.
Recently, she called on the two largest utility companies in the state to prioritize customers who dealt with extended power outages through automatic bill credits instead of an application process and the creation of a fund to assist displaced customers during significant power outages.
The Consumer Protection team helps protect Michigan residents from bad actors who have one primary goal: to trick us out of our hard-earned money. As technology advances, they get more creative with their approach. They prey on anyone vulnerable - especially seniors.
Consumer Protection handles 10,000 consumer complaints each year, provides numerous educational resources online, and issues consumer alerts on scams, data breaches and any other consumer-related issue our residents should be aware of.